Frequently asked questions
Everything you need to know about insurance, exams and visiting Radiant Optometry. Still have a question? Just call.
Insurance & payment
What insurance do you accept?
We accept VSP, EyeMed, Envolve (through Health Net), Medi-Cal through Molina and L.A. Care, and Medicare. See our insurance page for details.
What forms of payment do you accept?
Credit cards, debit cards, and cash.
Does Medi-Cal cover contact lenses?
Generally, no. Medi-Cal doesn’t usually cover contact lens fittings or lenses.
Does my vision insurance cover medical eye visits?
It depends on your plan, but most vision insurance does not. Medical visits are usually billed to your medical insurance.
I don’t have insurance. What are my options?
Our Essential Vision Plan is $129/year per person. It includes your first eye exam and saves you 20% on glasses, lenses and more for a year.
Eye exams
What’s the difference between a routine and a medical eye exam?
A routine exam checks your vision and updates your glasses or contacts. A medical exam focuses on a specific eye health problem, like dry eye, an infection, diabetes or glaucoma, with more detailed testing and treatment.
How often should I get an eye exam?
Most adults should be seen every one to two years. Kids, adults over 60 and people with diabetes or a family history of eye disease should be seen every year.
How long does an exam take?
About 45–60 minutes, plus extra time if your eyes are dilated or you’re choosing new glasses.
When should my child have their first eye exam?
In infancy, again between ages 3 and 5, before first grade, and every year during school. Learn more about kids’ eye exams.
Visiting our office
What languages do you speak?
English, Spanish and Vietnamese. Dr. Mai can take care of your whole visit in Vietnamese. Exams can also be done in Spanish, and a Spanish-speaking team member helps explain your treatment plan.
Do you take same-day appointments?
We do our best! Call us ahead of time and we’ll try to fit you in, especially for urgent eye problems.
Are you open on weekends?
We’re open Saturdays from 9am to 1pm by appointment only, and closed Sundays and Wednesdays.
Can I book my whole family at once?
Yes. Mention it when you book and we’ll schedule everyone back to back.
Can I really get glasses the same day?
Many single-vision prescriptions can be ready the same day. Call ahead and we’ll confirm. Learn more.